Privacy Policy

Last Updated: January 1, 2024

At Vivid Hinge, we take your privacy seriously. This policy outlines how we collect, use, store, and protect your personal information in accordance with Australian Privacy Principles (APPs).

1. Information We Collect

We collect information you provide directly including name, email address, organization details, and inquiry information submitted through contact forms. We also collect technical information automatically such as IP address, browser type, and pages visited.

2. How We Use Your Information

We use collected information to respond to inquiries, provide requested services, send newsletters (with consent), improve our website and services, conduct research, comply with legal obligations, and protect against fraud.

3. Information Sharing

We do not sell your personal information. We may share information with service providers who assist in operations, professional advisors, law enforcement when legally required, and business successors. All third parties are contractually obligated to protect your information.

4. Data Storage and Security

Your data is stored on secure servers in Australia. We implement industry-standard security measures including encryption, access controls, and regular security assessments.

5. Your Rights

Under Australian Privacy Principles, you have the right to access your personal information, request correction of inaccurate information, request deletion (subject to legal obligations), withdraw consent for marketing, and lodge a complaint with the Office of the Australian Information Commissioner.

To exercise these rights, contact us at [email protected]

6. Cookies

We use cookies for functionality, analytics, and marketing purposes. You can control cookie preferences through your browser settings. See our Cookies Policy for details.

7. Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect information from children without parental consent.

8. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with an updated date. Significant changes will be communicated via email.

9. Contact Us

For privacy-related questions:
Email: [email protected]
Mail: Level 12, 201 Elizabeth Street, Sydney NSW 2000, Australia

Regulatory Compliance: Vivid Hinge complies with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).